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Advanced Monitoring

Advanced Monitoring is a fully managed service delivering real-time visibility, proactive alerting, and AIOps-driven insights across your infrastructure, applications, and networks — backed by 100% uptime SLAs and 24/7 engineer support.

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Advanced Observability

See Everything. Act Instantly.

A fully managed monitoring service that delivers real-time visibility, proactive alerting, and actionable insights across your infrastructure, applications, and networks — backed by Summit SLAs.

24/7
Monitoring Coverage
100%
Uptime SLAs
22+
Global Data Centers
13mo
Data Retention
Live Dashboards

A Look Inside the Portal

Real dashboards from Summit’s Advanced Observability platform — exactly what your team would see.

Windows Server Demo Dashboard

Windows Server

CPU, memory, disk, and service health at a glance

vSphere vCenter Overview Demo Dashboard

vSphere / vCenter Overview

Full VMware environment visibility across hosts and VMs

Linux Demo Dashboard

Linux Server

System metrics, process monitoring, and load tracking

Pure Storage Demo Dashboard

Pure Storage

Array performance, capacity, and latency monitoring

Sound familiar?

What Happens Without Full Visibility

Incomplete monitoring doesn’t just slow your team — it actively creates risk.

Blind Spots

Disparate tools and fragmented environments miss critical alerts until something breaks.

Downtime Threats

Issues surface too late in reactive environments — by the time the alert fires, users are already affected.

Staffing Gaps

Limited internal resources delay incident response and mean issues linger longer than they should.

Compliance Pressure

SOC 2 and ISO 27001 requirements add real audit risk when your monitoring can’t demonstrate coverage.

Tailored for Your Business

Three Flexible Service Levels

Coverage that scales with your environment — from individual VMs to fully managed hosts.

VM Monitoring

Customer-Managed VMs

Per-instance licensing for your VMs — wherever they live. Includes metrics, alerts, custom dashboards, and monthly performance reports.

Real-time metrics & alerting
Custom dashboards
Monthly performance reports
13-month data retention
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Popular Add-On

Web Monitoring

Websites & APIs

Synthetic checks, SSL certificate expiry tracking, and transaction monitoring for externally facing sites and APIs.

Synthetic uptime checks
SSL expiry alerts
Transaction path monitoring
API endpoint health tracking
Get a Quote

Managed Hosts & Hypervisors

Summit-Managed Infrastructure

For servers and hypervisors under Summit management. Full-stack monitoring with proactive support from our engineers, included.

Proactive engineer support
VMware & Hyper-V coverage
Host-level health monitoring
100% uptime SLAs
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Optional Add-ons

Layer on additional capabilities as your needs evolve.

+ Quarterly architecture reviews with Summit engineers
+ Security integrations (DDoS, EDR)
+ Backup & DRaaS metrics monitoring
+ Custom alert routing & escalation workflows
What’s Included

A Single Portal for Everything You Monitor

Summit’s Advanced Observability brings your infrastructure, apps, and websites into one unified view — with the intelligence to act before issues escalate.

Unified Portal One dashboard across infrastructure, apps, and websites — no context switching between tools.
AIOps-Driven Alerts Smarter baselines and anomaly detection reduce false positives and surface what actually needs attention.
Custom Dashboards & Reports Tailored views and performance trend reports built around your team’s priorities, not ours.
Mobile & API Access Integrates with ServiceNow, PagerDuty, and your existing alerting stack. Access from anywhere.
Role-Based Access Control Secure, granular permissions so every team member sees exactly what they need — nothing more.
Automated Onboarding Fast deployment via lightweight collectors and automation scripts. Most environments are live within hours.
Resilient 13-Month Retention High-granularity data stored for 13 months — enough history to identify trends, pass audits, and support forensics.

Outcomes That Matter

Less Downtime Proactive alerting keeps systems running before users notice a problem.
Cost Control Efficient monitoring lowers total cost of ownership and eliminates wasted tooling spend.
Compliance Ready SOC 2 and ISO 27001 certified facilities with audit-ready logging and reporting.
Scalable Growth Automated onboarding means your monitoring scales as fast as your infrastructure does.

Our only problem with Summit is holding everyone else to their standard.

CDW
CDW
Summit Customer
Core Use Cases

Monitoring That Fits Your Stack

Summit’s Advanced Observability covers the environments and workloads you actually run.

Virtual Machines

Optimize visibility across VMware, Hyper-V, and cloud VMs. Track CPU, memory, disk I/O, and network performance in one view.

Databases & Transactions

Ensure reliability for SQL, MongoDB, and other data stores. Monitor query performance, replication health, and transaction throughput.

Enterprise Applications

Protect ERP, finance, and mission-critical apps with end-to-end visibility. Catch degradation before it reaches end users.

Disaster Recovery

Monitor replication, failover readiness, and HA strategies in real time. Know your recovery posture before a crisis, not during one.

Custom Workloads & APIs

Monitor bespoke applications with tailored probes and custom metrics. If it has a health signal, Summit can track it.

The Summit Advantage

What Sets Summit Apart

Managed observability is only as good as the team behind it. Here’s what you get with Summit.

Hands-On Engineers

24/7 assistance from Summit’s own monitoring engineers — not an offshore help desk.

Global Data Centers

SOC 2 and ISO 27001 certified facilities across 6 continents — proximity, compliance, and resilience built in.

Fully Managed

Deployment, configuration, and ongoing monitoring — all handled by Summit. You get the visibility, not the workload.

Proactive Approach

AIOps-driven alerting and preventive practices stop issues before they escalate — not after the outage starts.

Simplicity & Integration

A single portal, streamlined onboarding, and native tie-ins with ServiceNow, PagerDuty, and more.

Customizable Solutions

Flexible tiers, optional add-ons, and custom integrations — built around your business, not a generic template.

Advanced Observability Datasheet

Total visibility, from a single pane of glass.

See exactly what Summit monitors, how we alert and respond, and what full-stack observability looks like when it’s managed for you.

Download Datasheet ↗
FAQ

Common Questions

What teams ask before getting started with Advanced Observability.

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Ready for Total Visibility?

Tell us about your environment and we’ll put together a personalized demo.